Shipping Policy

Effective as of: August 14, 2026

Thank you for shopping with Solar Rose Lights! We are committed to delivering your KOOPER Solar Lights quickly and efficiently. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery time is 5-10 business days from the date of shipment. We primarily use USPS or UPS for domestic deliveries.

4. International Shipping

For international orders, estimated delivery time is 10-25 business days from the date of shipment. Please note that international shipping times can vary significantly due to customs processing and local postal services.

Customs, Duties, and Taxes: Solar Rose Lights is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become active.

6. Shipping Delays

While we strive to deliver your order within the estimated timeframes, Solar Rose Lights is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other unforeseen circumstances outside of our control. We appreciate your patience in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders will be shipped exclusively via USPS.

8. Lost or Damaged Packages

If your order arrives damaged, or if you believe your package is lost in transit, please contact us within 7 days of the expected delivery date at support@solarroselights.com. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your product.

9. Restricted Countries

We do not ship to countries that are subject to U.S. embargoes or international sanctions, or to countries where our shipping partners are unable to deliver reliably. If your country is on a restricted list, you will be notified during checkout or your order may be cancelled and refunded.