Privacy Policy
Last updated: August 14, 2026
This Privacy Policy describes how Solar Rose Lights ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://solarroselights.com (the "Site").
1. Personal Information We Collect
We collect various types of personal information to provide and improve our services to you. The categories of personal information we collect include:
- Contact Information: Your name, email address, shipping address, billing address, and phone number.
- Payment Information: Details necessary to process payments, such as credit card numbers, debit card numbers, or other payment account information. Please note that we do not directly store full payment card details; these are securely processed by our third-party payment processors.
- Order Information: Details about the products you purchase, order history, and customer service inquiries.
- Account Information: If you create an account, we collect your username and password.
- Device and Usage Information: Information about your device and how you interact with our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Marketing and Communication Preferences: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Collect Your Personal Information
We collect personal information from various sources:
- Directly from You: When you provide it to us, such as when you make a purchase, create an account, sign up for our newsletter, contact customer support, or participate in surveys.
- Automatically: Through cookies, web beacons, pixels, and similar tracking technologies as you navigate our Site. This includes device and usage information.
- From Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and advertising partners, in connection with their services.
3. Purpose of Data Collection
We use your personal information for the following purposes:
- To Provide Products and Services: To process your orders, fulfill purchases, manage your account, and provide customer support.
- Marketing and Advertising: To send you promotional communications, newsletters, and offers that may be of interest to you. This includes targeted advertising based on your browsing behavior and purchases.
- Analytics and Improvement: To analyze how our Site is used, understand customer preferences, improve our products and services, and enhance user experience.
- Security and Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Third-Party Services and Data Sharing
We share your personal information with third parties to help us provide our services and for the purposes outlined above. These third parties include:
- Payment Processors: Such as Stripe or PayPal, to securely process your payments. We do not store your full payment card details.
- Shipping Carriers: Such as USPS, UPS, or FedEx, to deliver your orders.
- Analytics Providers: Such as Google Analytics, to understand how customers use our Site and to improve our services. These services may collect information about your IP address and browsing activity.
- Advertising Platforms: Such as Google Ads, Meta (Facebook/Instagram), TikTok, and Snapchat, to deliver targeted advertisements to you. These platforms may use cookies and tracking pixels to collect data about your interactions with our Site and advertisements.
- Customer Support Platforms: To manage customer inquiries and communications.
- Legal and Regulatory Authorities: When required by law or to protect our rights.
We ensure that all third-party service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
5. Cookie Policy
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files placed on your device or computer that often include an anonymous unique identifier.
Types of Cookies We Use:
- Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to improve its functionality.
- Functionality Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These are usually placed by advertising networks with our permission.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
8. Children's Privacy (COPPA Compliance)
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Contact Information for Privacy Inquiries
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:
Email: support@solarroselights.com
10. Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.